Dr. Sarah Thomas, Au.D., originally from Ohio, joined Decibels Audiology and Hearing Aid Center in the Fall of 2015. She completed a Bachelor of Science in Hearing, Speech, and Language Sciences from Ohio University in 2009 and earned her Doctorate in Audiology from The Ohio State University in 2013. Dr. Thomas completed her externship and continued on as a Doctor of Audiology at Charleston Ear, Nose, & Throat Associates in Charleston, South Carolina. Throughout her experience as an Audiologist, Dr. Thomas has enjoyed working with patients to support their hearing in a variety of challenging environments in order to care for their overall health and wellness. She and her dog, Khloe (a cockapoo), are adjusting to life in Southwest Florida quite nicely; they both enjoy afternoons at the beach and watching Ohio State Football games.
April Royan, M.A. CCC-A, originally from Chicago, Illinois, is an Audiologist and owner of Decibels Audiology. Ms. Royan received a Bachelor of Arts in Audiology from Illinois State University and a Master of Science in Audiology from the University of Illinois. She is a former Audiology Training Manager for a major hearing aid manufacturer and was awarded the Outstanding Customer Service and Patient Satisfaction Award from 2009 through 2015 from AMG, a national Audiology organization. She has been recognized by Gulfshore Life’s Who’s Who in Health and Top Doctors publications. Ms. Royan was selected for the 2009 through 2015 Best of Naples Awards in the Audiologists category. In 2015, Ms. Royan was awarded the prestigious Gulfshore Business 40 under Forty Award. Most recently, Decibels Audiology was the winner of the Naples Daily News 13th Annual Southwest Florida Choice Awards for Best Hearing Aid Center, making this the 5th year in a row they have won this readers-choice award. In her personal time, April and her family travel the country in their RV!
Adriana Villalobos, M.A. CCC-A, has been an Audiologist in Naples since 1999. Adriana is a 1991 graduate of the University of Texas and winner of the Sertoma Outstanding Graduate Student Award. Throughout her more than 25 years of experience as an Audiologist, Adriana has worked in an array of environments, including completing her clinical fellowship at Houston Ear, Nose and Throat Clinic in Houston, Texas. Adriana's specialties include fitting and dispensing services, as well as Assistive Listening Device technology. These specialties allow her to create individualized solutions for her patients in order to meet their unique hearing needs. Adriana thoroughly enjoys being an integral part of the Decibels Audiology family, where she has the opportunity to continue pursuing her passion of helping support her patients' hearing health. Aside from her work as an Audiologist, Adriana and her husband are involved in community arts in the Southwest Florida region. They also have two children, and their adventurous family loves to travel together at any opportunity! Adriana can speak 3 languages (English, Spanish and German) - making her the smartest Decibel ever :)
Brittany Gates, B.S., a Naples Florida native, joined Decibels Audiology and Hearing Center as a GraduateClinical Externin the Summer of 2016. She received her Bachelor of Science in Communication Sciences and Disorders from Florida State University in 2013. She will be receiving her Doctorate in Audiology from Northeastern University in 2017. She is passionate about hearing health and enjoys forming relationships with patients to ensure that each of their own unique hearing needs are addressed. She is thoroughly enjoying being back in her native hometown after several hard winters in Boston and will be spending the majority of her free time out in the warm sunshine.
Andy Schaps, Audiology Assistant at Decibels Audiology and Hearing Aid Center, is a 2012 graduate of the Nova Southeastern University Audiology Assistant Program. This program is nationally recognized as the best Audiology Assistant training program in the country. He completed his fellowship at Decibels Audiology and Hearing Aid Center in 2013 and has since become the MOST REQUESTED member of our Audiology team! Not only is he popular with patients, the staff love him as well! Andy has been awarded the Decibels Audiology Employee of the Month Award every month since he created the award in February of 2012. The rest of us don’t stand a chance. A local, Andy grew up in Naples and graduated from Barron Collier High School. Before joining Decibels Audiology, Andy served as a manager at an upscale hotel for eleven years. In his free time, Andy values spending time with his wife and two children, and he enjoys the warm weather and outdoor activities that life in Southwest Florida offers.
Michael Ellis, B.A., Director of Marketing and Customer Relations, relocated to Naples in 2014 from the Chicago area. After graduating from Illinois State University in 2001, Michael managed his family's hardware store, Ellis Ace Hardware, in Seneca, Illinois. During his time at Ellis Ace Hardware, he enjoyed finding new products, and delivering exceptional customer service to the many people who frequented the store. His business and customer service expertise lead him to be awarded the first ever 40 under 40 Award in Starved Rock Country. He founded and ran several local business organizations and participated in efforts to boost local tourism and revenue. Michael loves working at Decibels Audiology and Hearing Aid Center because of its amazing culture of service and teamwork. He loves the patients and getting to know about their lives and interests. Michael remains very close with his family, and he flies home to Chicago whenever possible to attend his nieces' games or concerts. He also has a puggle named Buddy, who he takes to the dog beach often. Michael competes with April for the Best Laugh Award at Decibels Audiology -- his laughter, smile, and boisterous nature is infectious and a delight to all who know him!
Crystal Torres, Patient Care Coordinator, is originally from Fort Myers. She is a graduate of Cape Coral High School, where she was the editor of her school newspaper. Because of her mad proof reading skills, she loves to proof and edit all of our marketing material – and especially enjoys finding mistakes made by her predecessor at the front desk, Michael. Before coming to Decibels Audiology, Crystal worked for Lee Memorial Health System and for a cosmetology school in Fort Myers. Crystal enjoys spending time with her family, traveling, and going to theme parks. Crystal loves her job at Decibels Audiology and hopes to someday win the coveted Employee of the Month award, a near- impossible task, since Andy has awarded it only to himself every month since February of 2012. She is a delightful presence both on the phone and at our front desk – and is also our resident chef, making dozens of our famous chocolate chip cookies daily for patients to enjoy!
Miriam Morales, Insurance Coordinator, is originally from Naples. She is a graduate of Lely High School and South West Florida College with a degree in Health Information Management. Before coming to Decibels Audiology, Miriam worked at a large ENT group in Naples. Miriam enjoys spending time with her huge family, exploring the world and trying new things. Miriam is fluent in Spanish and also the hardest language in the world: Insurance Coding (Ha!). Miriam enjoys working in an atmosphere that focuses on what is best for the patient, so she loves working at Decibels Audiology!
Mark Royan, B.S.S.A., is originally from Homestead, Florida, though he has lived in Naples since 1986. Growing up in the area, he remembers when “Immokalee Road was just a road to Immokalee.” He holds a Bachelor of Science in Systems Analysis from the University of Miami and, as his 4 year old will tell you, “is super smart about computers.” Mark is a proud Eagle Scout and started his first business when he was just 16 years old building computers for local businesses (drawing supplementary income from working at Dominos pizzas in the evenings). His hard work paid off - in 2006 he opened a local IT Consulting Company that he later sold in 2012. Mark wears many hats at Decibels Audiology including Co-Owner, Chief Financial Officer, Chief Technical Officer, Director of Human Resources, and Director of Keeping Everyone In Line :) In his spare time he enjoys cooking, running, working toward a black belt in Brazilian Jiu Jitsu and spending time with his wife, April, and his two little boys.